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Position Number: 2134
Position Title: Volunteer Community Mentor (Brampton & Mississauga)
Organization Name: Volunteer MBC
Area(s) of Interest: Culture & Heritage, Mentoring & Career Development, Information & Referral Services, Settlement & Integration Services, Program Coordination, Seniors Support Services, Multilingual Services, Syrian Newcomer Support
Position Description: ● Offer guidance to assigned newcomers in researching and connecting with settlement services that supports a smooth transition to the community.
● Offer an orientation to the City, community services, community resources, faith organizations, and key landmarks.
● Provide an understanding of the Canadian cultural norms, social etiquettes, common legal concepts, and the concept of multiculturalism.
● Record the needs of the assigned newcomers and report them back to the 'Community Connections Program' partners for evaluation and assessment of overall program needs.
● Maintain a schedule and record of assistance needed/provided to practice a case management approach.

Activities to be undertaken by the volunteers could include a trip to the local library, community centres, grocery stores for shopping locally on a budget, exploration of child care options etc. Volunteers should foster a deep understanding of the issues faced by newcomer families, and ease their experiences by making a positive change including the development of social and professional networks.

*** In order to fill this volunteering role, applicants must be resident in Canada AT LEAST TWO (2) YEARS, preferably in Brampton or Mississauga.
Goal of Position: The primary role of this position is to mentor and enable newcomer families or individuals with the successful transition into their new community. This volunteer position is ideal for someone with a sound knowledge of newcomer settlement services or community information and referrals services. Placement students in courses/programs that encompass the duties of this role and role requirements are also welcome to apply.

In order to guarantee the local effectiveness of the 'Community Connections Program', volunteers must have resided in Canada for a MINIMUM of TWO (2) YEARS prior to applying for this opportunity, preferably in Brampton or Mississauga.

The 'Community Connections Program' is a partnership between local Volunteer Centres and Indus Community Services. The project objective is to bridge the silos that separate newcomers and long-term residents by encouraging authentic interaction leading to a community of engaged, interconnected and integrated members.

The Program is spearheaded in Peel region in by 'Volunteer MBC' and 'Indus Community Services'. Volunteer MBC is the Volunteer Centre serving the communities of Mississauga, Brampton, and Caledon that provides a volunteer referral service to anyone who is looking to volunteer. VMBC is the region's leader in promoting meaningful volunteerism and fostering best practices through learning and development.

Indus Community Services (Indus) is an accredited, community benefit organization that has served local communities for over 33 years. Indus is a leader in the provision of culturally and linguistically responsive services to newcomers, families, women, and seniors.
Position Benefits: - You will receive the provincially accepted "Achieve Certificate" highlighting your volunteer contribution, skills learned, skills demonstrated, and special achievements.
- An opportunity to enhance your skills and talent in information and referral services.
- An opportunity to expand your social and professional network.
- Build your resume and references.
- Build confidence and self-esteem.
- Become a valuable resource in your community.
Training Details: Orientation to Volunteer MBC and Indus Community Services will be provided during the interview, plus ongoing.

Training appropriate to the position will be provided, plus ongoing support/feedback are considered very important.
Position Qualifications: Requirements:
● Must be 18 years of age
● Have lived in Canada for TWO (2) YEARS or more. Demonstrates an understanding of and/or lived experience as an immigrant/ newcomer
● Contribute a minimum of 6-8 hours per month and availability during flexible hours that likely will include weekdays and weekends
● Comfortable to work with clients of different cultural backgrounds, various age groups, and all genders with a non-judgemental and anti-oppressive mindset
● Demonstrates an understanding of issues faced by newcomers, especially barriers such as language, access to health care, employment etc.
● Friendly, pleasant and excellent interpersonal skills
● Strong oral and written communication skills in the English language

>>> 3 References along with a current Vulnerable Sector Check are REQUIRED

Valuable Skills:
● Multilingual skills will be a definite asset to the role. The ability to speak Arabic will be an asset to the role
● Knowledge of the local community, especially resources available for newcomers
● The ability manage each assignment applying a case management approach is definitely an asset.
● Have the ability to take initiative and demonstrate leadership

>>> Individuals OR families are invited to apply
Time Commitment: Monday Morning, Monday Afternoon, Monday Evening, Tuesday Morning, Tuesday Afternoon, Tuesday Evening, Wednesday Morning, Wednesday Afternoon, Wednesday Evening, Thursday Morning, Thursday Afternoon, Thursday Evening, Friday Morning, Friday Afternoon, Friday Evening, Saturday Morning, Saturday Afternoon, Saturday Evening, Sunday Morning, Sunday Afternoon, Sunday Evening, Anytime
Duration: Medium Term (4 - 6 months)
Time Detail: The time commitments are as follows:
> 6 hrs to 8 hrs per month
> Prior agreed meetings and activities based on the actual needs of the newcomer families
> Orientations and training programs
> Availability, recognizing that hours necessarily are flexible (likely will include weekdays & weekends)
Start Date: 2018-08-01
Min Age: 18
Ideal for: Individual, Older Adults
Location: Central location: Indus Community Services, Regan Road, Brampton, ON, Canada
Geographical Area(s): Mississauga, Brampton
Police Check: Yes
Accessibility: Unknown
How to Apply
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